Current job postings

Support Technician
Information Technology 

Universities Canada is the voice of Canadian universities, at home and abroad. We are a membership organization providing university presidents with a unified voice for higher education, research and innovation. Universities Canada advances the mission of our member institutions to transform lives, strengthen communities and find solutions to the most pressing challenges facing our world.

We are currently recruiting a bilingual Support Technician who will be responsible for front line technical support for both hardware and software used by Universities Canada staff which include troubleshooting, triage, customer service and general support to the information technology team on day-to-day activities and special projects. The incumbent will also be responsible for the creation and maintenance of a documentation process.

We’re looking for a team player, someone who can provide technical support in a way that even the most technically challenged can understand. You will be happy to roll up your sleeves and pitch in where help is needed. You will not be in this alone; you will draw on the strengths and expertise of the information technology team as well others throughout the organization who have contributed to the ongoing success as the voice for Canadian universities.

The successful candidate will possess the education, experience, and knowledge listed below:

Education and experience

  • A degree in computer science or the equivalent combination of education and experience.
  • Two years prior similar experience.
  • Prior experience supporting Office 365 services.
  • Prior experience creating and maintaining user friendly documentation, an asset.

Knowledge

  • Strong knowledge of Office 365 features.
  • Knowledge of Windows 2008/2012/2016 servers.
  • Knowledge of Windows 10 professional desktop operating systems.

Abilities/Qualities

  • Bilingualism essential.
  • Very strong interpersonal and customer service skills.
  • Ability to work under pressure and with shifting priorities.
  • Strong administrative and organizational skills.
  • Proactive, responsive, nimble and flexible.
  • Good judgment, tact, initiative and discretion.

The hiring salary range for this position is from $50,430 to $57,967, commensurate with experience. Candidates who do not meet all of the position requirements may be considered in an underfill capacity, in which case the person will be hired at a lower level than the position level.

Universities Canada is a National Capital Region’s Top Employer. We offer a comprehensive benefit package which includes four weeks of vacation, an attractive pension plan, group insurance, free gym membership and scholarships for children.

We are working remotely during COVID-19 and our offices will remain closed until April 2021 or beyond.

Tell us your story! Interested candidates are asked to submit their curriculum vitae with a cover letter to the human resources service, Universities Canada, 1710-350 Albert Street, Ottawa, Ontario K1R 1B1 by January 31, 2021. Email address: careers@univcan.ca.

While all responses will be appreciated and handled in strictest confidence, only those being considered for interviews will be acknowledged. 

Universities Canada promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Universities Canada provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Assistant Director
Communications

Could you be our next strategic communications leader?

Universities Canada is seeking a dynamic leader and manager to join its team as the Assistant Director of Communications. The successful candidate will oversee corporate communications, driving alignment between the function and the organization’s strategic goals.

Reporting to the Director of Member and Public Relations, the successful candidate will lead a team of professionals and outside service providers to deliver corporate communications and translation services. The incumbent will work most closely with senior leaders, our arms-length, award winning University Affairs digital and print magazine, as well as peers in all departments of our organization.

You would have oversight of the staff responsible for:

  • Corporate communications: proactive storytelling, thought leadership and national campaigns, brand management, advocacy communications, messaging, media relations, social media, internal communications, web and digital property management, analytics.
  • Translation: championing the highest levels of quality communications in both official languages, ensuring the team delivers timely, quality documents, speeches, presentations, messages and other materials in English and French.

You will collaborate closely with the director on strategic matters including crisis communications, issues management, management of the national network of university Directors of Communication, and will cultivate relationships with people and organizations within the Canadian postsecondary education ecosystem that are key to our ongoing success.

The ideal person for this role is:

  • a strategic, politically savvy, bilingual (EN/FR) communications professional (or strong French language professional proficiency) with 7+ years of progressive experience including managing teams
  • an adaptable coach who can manage people, projects and budgets in changing and sometimes complex circumstances (like, for example, during COVID-19)
  • forthright and can easily translate ideas and strategies into concrete plans and action to achieve desired outcomes, handling performance and other issues adeptly as they arise
  • diplomatic in responding to internal and external clients and audiences, while protecting space for strategic, proactive initiatives that best serve the organization’s mission.
  • Knowledge of the Canadian media landscape and policy-making environment and postsecondary education would be a great asset in this role.

We are working remotely during COVID-19 and our office at 350 Albert Street (complete with gym membership, easy access to Parliament Hill and all that downtown has to offer) will remain closed until April 2021 or beyond. We offer a rewarding mission and an engaged and supportive culture. We offer a comprehensive benefit package that includes four weeks of vacation, an attractive pension plan, group insurance and scholarships for employees’ children. The hiring salary range for this position is from $91,313 to $104,956 commensurate with experience.

Though we cannot wait to meet our new teammate in person, we can offer a robust and welcoming virtual onboarding experience in the meantime!

Interested candidates are asked to submit their curriculum vitae with a cover letter to the human resources service, Universities Canada, 1710-350 Albert Street, Ottawa, Ontario K1R 1B1 by Friday, February 5, 2021. Email address: careers@univcan.ca.

Universities Canada is a tier-one, national advocacy organization and a National Capital Region’s top employer. We represent the presidents of Canada’s universities—from Memorial to UBC.

To learn more about us, visit us at www.univcan.ca or find us on social media.

Twitter: @univcan
Facebook: https://www.facebook.com/univcanada
Insta: univcanada
LinkedIn: https://www.linkedin.com/company/universities-canada-/

While all responses will be appreciated and handled in strictest confidence, only those being considered for interviews will be acknowledged.

Universities Canada promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, Aboriginal peoples and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. Universities Canada provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Human Resources
and Payroll Specialist
 

Universities Canada is the voice of Canadian universities, at home and abroad. We are a membership organization providing university presidents with a unified voice for higher education, research and innovation. Universities Canada advances the mission of our member institutions to transform lives, strengthen communities and find solutions to the most pressing challenges facing our world.

We are currently looking for a bilingual HR and Payroll Specialist who will be responsible for delivering HR services to internal groups such as employee relations, performance management, job design and analysis, for interpreting HR policies and researching HR trends and proposing new policies that reflect employment legislation, new initiatives to increase employee engagement and retention and to ensuring the employer remains an employer of choice in the National Capital Region.  In addition, the incumbent will work closely with the Payroll Officer, and will deliver payroll and benefits services to a few of our 30 outside organization payroll clients and act as a back-up for the Payroll Officer during absences.

We’re looking for a team player, someone who can delve into strategy and still flex your creative muscles while always being happy to roll up your sleeves and pitch in where help is needed. You will not be in this alone; you will draw on the strengths and expertise of the human resources team as well others throughout the organization who have contributed to the ongoing success as the voice for Canadian universities.

If you are right for this opportunity, you will possess the education and experience listed below:

Education, experience and knowledge

  • Bachelor’s degree in human resources management, industrial relations, business administration or other related fields.
  • Five years of prior relevant experience.
  • Bilingualism is essential, including excellent English writing skills and verbal communication skills in both official languages.
  • Professional human resources designation (CHRL) or payroll compliance practitioner certification (PCP), an asset.
  • Very good knowledge of employment and human rights legislation.
  • Knowledge of job evaluation systems an asset.
  • Knowledge of a human resources management system such as Dayforce, an asset.
  • Prior experience working in a not-for-profit organization, an asset. 

Responsibilities 

  • Contribute to continuous process improvement by assisting with development, implementation, and ongoing administration of HR programs and policies.
  • You will support a client group of professional employees.
  • Analyze and interpret policies, legislation, data and human resources practices and ensure compliance.
  • Deliver payroll and group benefits services to outside organizations and ensuring compliances.

Abilities

  • You are a self starter, take initiative and have a ‘can do’ attitude’.
  • You have a high degree of tact and excellent networking, diplomacy and interpersonal skills.
  • Ability to exercise discretion and professionalism in handling sensitive situations and maintaining confidentiality.
  • Ability to work collaboratively with other staff across the association.
  • Strong management/administration/organization skills.

The hiring salary range for this position is from $68,541 to $78,779 depending on experience.  Candidates who do not meet all of the position requirements may be considered in an underfill capacity, in which case the candidate would be hired at a lower level than the position level.

Universities Canada is a National Capital Region Top Employer.  We offer a comprehensive benefit package which includes four weeks of vacation, an attractive pension plan, group insurance, free gym membership and scholarships for children of our employees.

We are working remotely during COVID-19 and our offices will remain closed until April 2021 or beyond.

Interested candidates are asked to submit their curriculum vitae and a cover letter to the human resources service, Universities Canada, 1710-350 Albert Street, Ottawa, Ontario K1R 1B1 by February 5, 2021. Email address: careers@univcan.ca.

While all responses will be appreciated and handled in strictest confidence, only those being considered for interviews will be acknowledged. 

Universities Canada is committed to developing inclusive, barrier-free selection processes and work environments. All documents provided by Universities Canada can be provided in a format that takes into account the people’s varying abilities. 

If contacted in relation to a job opportunity or testing, you should advise Universities Canada in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. If such accommodations are needed, please contact the human resources service. The information received relating to accommodation measures will be addressed confidentially and will not affect the evaluation.

 

Universities Canada